Terms of service

Overview

This website is operated by Crystal Skin. Throughout the site, the terms “we”, “us”, and “our” refer to Crystal Skin. By accessing this site and using the information, tools, and services provided, you agree to the terms, conditions, policies, and notices outlined here.
By visiting our site and/or making a purchase, you engage with our “Service” and accept these Terms of Service, which include additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using the site. By accessing or using any part of the site, you agree to be bound by these Terms. If you disagree with any of the terms, you must not access the site or use its services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms. The most current version of the Terms can be reviewed on this page at any time. We reserve the right to update, change, or replace any part of these Terms by posting changes to the site. It is your responsibility to check for updates. Continued use of the website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online platform for selling our products and services.

Section 1 - Online Store Terms

By agreeing to these Terms, you confirm that you are of the legal age of majority in your state or province, or that you have obtained consent from a parent or guardian for any minor dependents to use this site. You may not use our products for illegal or unauthorized purposes, nor violate any laws in your jurisdiction, including copyright laws. You must not transmit any harmful code or viruses. Any breach or violation of these Terms will result in immediate termination of your access to the Service.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason, at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and may undergo changes to meet technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings in these Terms are for convenience and do not affect the Terms.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible for the accuracy, completeness, or timeliness of information on this site. The material provided is for general informational purposes and should not be the sole basis for decision-making without consulting more accurate, complete, or up-to-date sources. Any reliance on the material is at your own risk. We reserve the right to modify the contents at any time without obligation to update information. You are responsible for monitoring changes to the site.

Section 4 - Modifications to the Service and Prices

Prices for products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without prior notice. We are not liable for any modification, price change, suspension, or discontinuation of the Service.

Section 5 - Products or Services (if applicable)

Certain products or services may be available exclusively online and in limited quantities, subject to our Return Policy. We aim to accurately display product colors and images, but cannot guarantee that your monitor’s display will be accurate. We reserve the right to limit sales of products or services and may limit quantities on a case-by-case basis. Product descriptions and pricing are subject to change without notice, and we may discontinue any product at any time. Offers are void where prohibited. We do not guarantee that any products, services, or other materials purchased will meet your expectations or that errors will be corrected.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may limit or cancel orders placed by the same customer account, credit card, or billing address. We will attempt to notify you if changes or cancellations occur via the email or contact details provided. We may also limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide accurate and complete account and purchase information and to promptly update this information to ensure transactions are completed successfully.

Section 7 - Optional Tools

We may provide access to third-party tools that we neither monitor nor control. You acknowledge that we offer these tools “as is” and “as available” without warranties or representations. We are not responsible for any harm or damage related to your use of third-party tools. Use of these tools is at your own risk, and you should review the third-party terms before using them. Future services and features may also be subject to these Terms.

Section 8 - Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. We are not liable for any damages resulting from transactions made through third-party websites. You should review the privacy policies and terms of these third parties before engaging in any transaction.

Section 9 - User Comments, Feedback, and Other Submissions

If you submit comments, suggestions, or other materials (collectively “comments”), you agree that we may use, edit, copy, and publish them without restriction. We are under no obligation to maintain confidentiality, pay compensation, or respond to any comments. We reserve the right to monitor, edit, or remove content that we deem unlawful, offensive, or otherwise objectionable. You agree that your comments will not violate any third-party rights or contain harmful material such as viruses.

Section 10 - Personal Information

Your submission of personal information is governed by our Privacy Policy. To view our Privacy Policy, click here.

Section 11 - Errors, Inaccuracies, and Omissions

From time to time, there may be information on our website or within the Service that contains typographical errors, inaccuracies, or omissions that could affect product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any information in the Service or on related websites is found to be incorrect at any time, without prior notice (even after you have placed an order). We have no obligation to update, amend, or clarify any information in the Service or on related websites, including but not limited to pricing information, unless required by law. No date of update or refresh on the Service or related websites should be interpreted to mean that all information has been modified or updated.

Section 12 - Prohibited Uses

In addition to the prohibitions outlined in these Terms of Service, you are also prohibited from using the site or its content for the following purposes: (a) any unlawful activity; (b) encouraging or facilitating others to engage in unlawful acts; (c) violating any applicable regulations, laws, or local ordinances; (d) infringing upon the intellectual property rights of Crystal Skin or any third party; (e) harassing, insulting, or discriminating based on various personal characteristics; (f) submitting false or misleading information; (g) transmitting viruses or malicious code; (h) collecting or tracking personal information of others; (i) engaging in spamming, phishing, or scraping activities; (j) using the site for immoral or obscene purposes; or (k) interfering with or bypassing the security measures of the Service or related websites. We reserve the right to terminate your access to the Service or related websites if you violate these prohibitions.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. Additionally, we do not guarantee the accuracy or reliability of any results obtained from using the Service. You acknowledge that we may remove the Service for indefinite periods or discontinue it without notice.
You agree that your use of, or inability to use, the Service is at your own risk. The Service and all products and services provided through it are offered "as is" and "as available," without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
By using Crystal Skin products, you acknowledge that the use of the product is at your own discretion and risk. Crystal Skin, its directors, officers, owners, employees, affiliates, agents, and contractors shall not be held liable for any physical harm, side effects, or adverse reactions caused by the use of the device. It is the user's responsibility to carefully review the user manual and all relevant materials to fully understand the correct application, potential risks, and recommended usage guidelines, including the appropriate frequency and moderation for use.
Under no circumstances shall Crystal Skin, its directors, officers, employees, affiliates, agents, or contractors be held liable for any damages, including direct, indirect, incidental, punitive, or consequential damages, such as lost profits, revenue, or data, arising from your use of the Service or any related products, even if we have been advised of the possibility of such damages.

Section 14 - Indemnification

You agree to indemnify and hold harmless Crystal Skin, along with its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers, from any claims, damages, or legal fees arising from physical harm or side effects caused by the use of the product, including failure to review the user manual, understand proper usage, or follow safety guidelines regarding frequency and moderation. This also covers any claims or demands made by a third party due to your breach of these Terms of Service or violation of any laws or third-party rights.

Section 15 - Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, it will be enforceable to the maximum extent allowed by applicable law, and the remaining provisions will continue in full effect.

Section 16 - Termination

The obligations and liabilities incurred by the parties prior to the termination date will remain in effect after the termination of this agreement. These Terms of Service remain effective unless terminated by either you or Crystal Skin. You may terminate these Terms of Service at any time by ceasing to use our Services. If we determine, in our sole discretion, that you have failed to comply with any of these Terms, we may terminate this agreement without notice, and you will remain liable for any amounts due through the termination date.

Section 17 - Entire Agreement

Failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. These Terms, along with any policies or operating rules published by us on the website, constitute the entire agreement between you and Crystal Skin regarding the use of the Service, superseding any prior agreements or communications. Any ambiguities in these Terms will not be construed against the drafting party.

Section 18 - Governing Law

These Terms of Service, and any separate agreements in which we provide you with Services, will be governed by the laws of Singapore.

Section 19 - Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates on the website. It is your responsibility to check for changes periodically. Continued use of the website or Service after any changes are posted constitutes your acceptance of those changes.

Section 20 - Contact Information

For any questions regarding these Terms of Service, please contact us at hey@getcrystalskin.com.